FREE SHIPPING ABOVE ₹2,500
NEEJEE

QUESTIONS, PERSONALLY ANSWERED

FAQ

How do I know the craft is authentic?+

Every NEEJEE piece comes with a thappa seal authenticity card naming the weaver, region, technique, and date of production. We verify our artisans personally — many over multiple visits.

What is your return policy?+

Easy 7-day returns on unworn items in original packaging. Sarees that have been blouse-stitched or jewellery that has been worn are not returnable. Custom or made-to-order pieces are final sale.

How fast do you ship?+

In-stock items ship within 24-48 hours. Hand-loomed pieces marked "made to order" take 14-28 days. Pan-India free shipping above ₹2,500.

Do you ship internationally?+

Yes, to USA, UK, Canada, UAE, Australia, Singapore. International shipping calculated at checkout. Duties and taxes are buyer-paid.

How does AI Mirror work?+

Upload a photo, choose a piece marked ✦. Our AI generates a preview of you in that piece in 10-20 seconds. Photos are encrypted, never sold, auto-deleted in 30 days.

Is COD available?+

Yes, on orders below ₹15,000 to select pincodes across India.

How are your artisans paid?+

Above MSP, in advance, on weekly cycles. We never compromise on artisan wages.